We are looking for a Guest Service Associate (GSA) to join our Front Office team. The ideal candidate should have valuable communication skills, a pleasant personality, and a strong commitment to providing excellent guest service. candidates are preferred for this position.

Key Responsibilities
- Welcome and assist guests in a professional and friendly manner.
- Handle guest requests, enquiries, and concerns efficiently.
- Assist with check-in and check-out procedures.
- Provide information about hotel facilities, services, and local attractions.
- Coordinate with other departments to ensure smooth guest services.
- Maintain high standards of guest satisfaction and service.
- Follow hotel policies, procedures, and grooming standards.





Requirements
- Good communication and interpersonal skills.
- Pleasant personality and positive attitude.
- Strong customer-service orientation.
- Previous hotel or hospitality experience will be an advantage.
- Freshers with good communication skills are encouraged to apply.
- Ability to work in shifts, including weekends and holidays.

What We Offer
- Competitive salary.
- Career growth opportunities.
- Supportive and professional work environment.

Work Location: In person

📌 GSA (FRONT OFFICE) (Munnar)
🏢 Blanket Hotel and
📍 Munnar