REPORTS TO : Cluster Head/Regional Head – Branch Banking
REPORTING INTO
Direct Reporting
- BDE/AAM/AM
- BSM/CA-AM
- Dotted line reporting of certain Silver & Gold Branch Heads
- Dotted line reporting of BOO/BOSM
- ROLE PURPOSE & OBJECTIVE
- This role is responsible for driving the entire business targets for liabilities assigned to the branch; Manage exceptional customer service, proactive sales environment and efficient branch operations, while adhering to regulations/compliance requirements; Focus on retaining existing customers, increasing the customer base and cross-selling Ujjivan’s products and services; Oversee branch operations, cash management and service quality; work closely with product and marketing teams to drive campaigns at their branches.
- This role monitors daily performance of branch staff and manages a team of 10 to 15 employees.
- This role manages leadership reporting of BOO/BOSM & BSM.
- In certain cases will have dotted line reporting of few Silver & Gold Branch Heads reporting to them
- This role is assigned higher targets for their respective branches and is applicable only to Platinum & Titanium Branches.
- SIZE OF THE ROLE
FINANCIAL SIZE
NON-FINANCIAL SIZE
- Entire liability target for the branch
- CASA Book – as per the branch
- TASC Book – as per the branch
- BB-FIG Book – as per the branch
- Segment wise book (NR, Senior Citizen, HNI etc) – as per the branch
- Number target for all the respective products.
- CA
- SA
- TASC
- Snr Citizen
- HNI
- NR
- KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business
- Implement branch specific marketing & communication strategies to continuously strengthen the Ujjivan brand.
- This role is responsible for driving the entire business targets for liabilities assigned to the branch.
- Manage exceptional cus
📌 Senior Branch Manager (Gondia)
🏢 Ujjivan Small Finance Bank
📍 Gondia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.