18 Aug
|
Yoganga Healing
|
Rishikesh
18 Aug
Yoganga Healing
Rishikesh
About Soham Retreat
Soham Retreat is a peaceful yoga and healing retreat in Rishikesh, welcoming guests from India and around the world. We are looking for a warm, organized, digitally confident, and proactive individual to manage front-office administration, support guest coordination, and assist with basic social-media activities.
Key Responsibilities
- Welcome guests and provide a warm, professional check-in and check-out experience.
- Respond to guest enquiries through phone, WhatsApp, email, and social media.
- Manage bookings, payments, guest records, invoices, and other administrative work.
- Coordinate retreat schedules with yoga teachers, therapists, kitchen, housekeeping, and support staff.
- Ensure guest rooms, common areas, and retreat arrangements are ready before arrivals.
- Assist international guests with general information about the retreat and the local area.
- Handle guest feedback and resolve day-to-day concerns calmly and professionally.
- Maintain accurate records using Excel, Google Sheets, email, and online booking systems.
- Capture simple photos and short videos of retreat activities, accommodation, meals, and the centre.
- Create and upload basic Instagram and Facebook Stories, posts, and Reels using Canva or similar tools.
- Collect guest reviews, photographs, and video testimonials with their permission.
- Support the team in maintaining an active and qualified online presence.
- Help maintain a calm, welcoming, clean, and well-organized retreat environment.
Required Skills & Experience
- Bachelor’s degree in any discipline.
- 1–3 years of experience in hospitality, front-office administration, guest relations, hotels, resorts, guest houses, wellness centres, or a similar role.
- Good spoken and written communication skills in English and Hindi.
- Warm, confident, professional, and comfortable interacting with international guests.
- Strong organizational, coordination, and problem-solving abilities.
- Comfortable using Microsoft
📌 Office Administrator/Receptionist (Rishikesh)
🏢 Yoganga Healing
📍 Rishikesh