Role Summary

Omnissa VDI & Azure VDI

Healthcare Domian

We are seeking a skilled VDI & FACETS Engineer to support and maintain our virtual desktop and application environment. This role will be responsible for patching, vulnerability management, application packaging, image management, troubleshooting, and platform support across VDI and FACETS systems, with hands-on experience in Omnissa Horizon, ControlUp, BeyondTrust, and Airlock.

Key Responsibilities

• Perform patching for VDI, FACETS, servers, third-party applications, and security updates.

• Manage and remediate vulnerabilities across VDI and FACETS environments.

• Package applications using AppStack and deploy applications using PDQ.

• Troubleshoot VDI and application issues, including Oracle and other application-related problems.

• Update, modify, or remove application packages as required by application owners.

• Support server patching and troubleshoot VDI server and FACETS issues.

• Upgrade golden images and FACETS versions and execute UAT testing.





• Collaborate with multiple teams to ensure upgrades do not impact FACETS stability.

• Handle VDI issues from basic to advanced level and raise cases with Omnissa when needed.

• Use ControlUp for monitoring, performance analysis, and proactive issue detection across the VDI workplace.

• Support privileged access and secure access workflows using BeyondTrust.

• Work with Airlock as part of application or access control/security-related operations, as applicable to the environment.

• Manage certificate renewal activities for VDI and FACETS environments.

• Create and maintain pool group health checks and ensure sufficient VM availability in pools.

Required Experience

• Hands-on experience supporting VDI environments, preferably with Omnissa Horizon or VMware Horizon.

• Experience with ControlUp, BeyondTrust, and Airlock in an enterprise support environment.

• Experience with App Volumes/AppStack and application deployment tools such as PDQ.

📌 Omnissa VDI (Hyderabad)
🏢 Quess Corp
📍 Hyderabad