Job Summary:
The Sales Executive is responsible for handling walk-in customers, generating sales, taking orders, coordinating with the florist team, and ensuring excellent customer service in the flower shop.

Key Responsibilities:

· Attend to walk-in customers and understand their flower and gifting requirements.

· Promote and sell bouquets, floral arrangements, garlands, and gift items.

· Handle phone and WhatsApp enquiries and convert them into sales.

· Suggest suitable flower combinations and designs based on customer needs and budget.

· Prepare order details and coordinate with florists for timely preparation.

· Ensure proper billing and payment collection.

· Maintain records of daily sales and customer orders.

· Coordinate with delivery staff for timely dispatch of orders.

· Maintain cleanliness and proper display of flowers and shop products.

· Handle customer complaints and resolve basic issues politely.

· Support promotional offers and seasonal sales (festivals, Valentine’s Day, weddings, etc.).





· Assist in stock checking and reporting low inventory to the store manager.

· Perform any other duties assigned related to shop sales and customer service.

Skills & Competencies:

· Good communication and customer handling skills.

· Sales and persuasion ability.

· Basic computer knowledge (billing system, Excel, WhatsApp).

· Presentable and polite personality.

· Ability to work under pressure during peak business hours.

Qualifications & Experience:

· Minimum: Graduate preferred

· 3-5 years of experience in retail sales (preferably in flower shop, gift shop, or boutique).

· Freshers with valuable communication skills can also apply.

Working Conditions:

· Willingness to work on weekends, holidays, and during festive seasons.

· Ability to stand for long hours and interact continuously with customers.

Job Types: Full-time, Permanent

Pay: ₹150,000.00 - ₹200,000.00 per month

Benefits:
- Paid sick time
- Paid time off
- Provident Fund

Work Locatio

📌 Sales Executive (Mangalore)
🏢 Iris Florist & Decor
📍 Mangalore