Job Summary

We are seeking an experienced Application Support Engineer (L2) to support, administer, and maintain NetSuite and related enterprise business applications. This is a hands-on application administration and support role focused on operational stability, user support, system configuration, access administration, incident resolution, and integration monitoring.

We are looking for a support professional who has administered and configured NetSuite in a production workplace, while also having exposure to adjacent enterprise applications and integrations such as Workday, Salesforce, Boomi, SuiteScript support, APIs, middleware, or ERP data flows.

Shift timing - 6pm to 3am

Requirements
- 5+ years of experience in application support, ERP support, SaaS administration, or systems administration.
- Hands-on NetSuite administration and configuration experience in a production environment.
- Practical experience with user onboarding, offboarding, access changes, role management, permissions, security administration, workflows, saved searches, reporting, dashboards,



and rate table configuration.
- Experience supporting business-critical applications and resolving L2 incidents and service requests.
- Ability to work directly with business users, internal teams, and external vendors.
- Strong troubleshooting, communication, documentation, and follow-through skills.
- Ability to operate independently in a remote support model.

Nice to have
- Salesforce administration or application support experience.
- Workday administration or application support experience.
- Boomi administration, monitoring, or integration support experience.
- Exposure to ERP integrations, middleware platforms, APIs, data flows, or interface troubleshooting.
- SuiteScript troubleshooting or support exposure for existing scripts. Development ownership is not required.
- Experience supporting a global user base across multiple time zones.
- Experience working in an IT service management enviro

📌 Application Support Engineer (Mangalore)
🏢 Navsan
📍 Mangalore