Location: Bengaluru
Other locations: Primary Location Only
Salary: Competitive
Date: Aug 14, 2026
Job description
Requisition ID: 1731054
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Role title
Job Description: Assistant Director – Process Consultant(Client & Industries)_Service Excellence – Rank 63-1/2/3
Job Summary
Support the Service Excellence Leader in shaping, driving, and governing the Service Excellence agenda across GDS by enabling strategy execution, driving insights, and ensuring structured governance, reporting, and compliance.
Acts as a central orchestration layer between strategy, execution teams, and leadership—ensuring initiatives translate into measurable outcomes.
The role needs:
- Distinctive and actionable sector and thematic thought leadership and PoVs.
- Market and competitor intelligence.
- Pre-sales 7 GTM content/campaigns
- Market sizing, investment plans and account funding
- Value reporting.
- Understanding on deals, pricing and negotiations.
The process consultant would assist the teams in continuous improvement.
Key Role and Responsibilities
As a consultant, the Assistant Director will provide strategic insights and solutions to drive service excellence. They will support team members and business teams , fostering a culture of continuous improvement and skilled growth. By leveraging their expertise, the Assistant Director will guide the implementation of best practices and innovative methodologies within the organization.
- Strategy & Thought Leadership Enablement
- Support the Service Excellence Leader in defining and articulating the Service Excellence strategy and roadmap
- Conduct research, benchmarking, and
📌 Assistant Director (Bengaluru)
🏢 EY
📍 Bengaluru