Description
Director, AI and Innovation

About The Role
The Director, AI and Innovation leads the strategy, development, and adoption of artificial intelligence and emerging technology initiatives across the organization. This role partners with business, technology, and delivery leaders to identify high-impact AI opportunities, build innovation pipelines, and drive measurable business value through responsible AI adoption.

Key Responsibilities
- Define and drive the AI and Innovation strategy in alignment with overall business objectives.
- Identify, evaluate, and prioritize AI/emerging tech use cases across the enterprise.
- Lead cross-functional teams to design, pilot, and scale AI-powered solutions.
- Partner with engineering, data science, and product teams to operationalize AI models responsibly.
- Establish governance frameworks for responsible and ethical AI use.
- Track industry trends and emerging technologies (Generative AI, Agentic AI, ML, automation) to inform roadmap decisions.
- Build and manage relationships with internal stakeholders and external partners/vendors.




- Present innovation roadmaps and business cases to executive leadership.
- Mentor and grow a team focused on innovation and applied AI delivery.
- Measure and report on ROI and adoption metrics for AI initiatives.

What You Will Do (Core Responsibilities)
- Build and Own the Agent Ecosystem
- Design and build a set of AI agents (scoping, estimation, risk, etc.)
- Ensure they work together as a single system
- Continuously improve based on real deal and delivery data.
- Design End-to-End Workflows
- Define how agents interact across the lifecycle
- Ensure smooth hand-offs between agents and humans
- Reduce manual steps and rework
- Turn Business Logic into Automation
- Convert scoping rules, estimation models, and governance policies into working tools
- Ensure outputs are consistent, accurate, and easy to use by the field
- Build Data & Feedback Loops
- Connect delivery data into central

📌 Director, AI and Innovation (Bengaluru)
🏢 SalesForce-ad
📍 Bengaluru