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Duties and Responsibilities

- Help manage current customer accounts.
- Deal with a high volume of inbound and outbound phone calls.
- Maintain relationships with carriers and customers.
- Provide exceptional customer service to customers and carriers.
- Solve customer and carrier problems and help resolve issues.
- Provide shipment quotes for customers and set up shipments as required by customers.
- Excellent multitasking skills within their work space as well as computer software programs.
- Be a skilled representative of our company that other employees look up to.

Job Requirements

- High quality written and verbal communication skills
- Ability to adapt to changes in the work environment
- Accurate and able to produce quality work
- Dependability
- Problem solver




- Ability to work in teams and open to others’ views
- Show respect toward others with cultural differences
- Quality decision making
- To perform this job successfully, an individual should have knowledge of Database software; Internet software; Order processing systems; Spreadsheet software, and Word Processing software.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Qualifications

Education/Experience

- Graduation.
- Logistics experience preferred only

Offered Benefits / Facilities :

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📌 Customer Care Executive (Delhi)
🏢 Career Creed HR Services
📍 Delhi