WHO YOU ARE

As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance.

You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people.

You should have ability to use and take personal initiative and ability to make decisions. You should demonstrate a polite and friendly manner and be enthusiastic about work and working with others in a team.

You should have experience of working in a rapid-paced environment. You should be assertive and able to remain calm and controlled when faced with emotional customers under stressful times. You should have the ability to prioritise and organise own work to make efficient use of time available.

IKEA values should reflect own values and give you energy. You should be passionate about growing business and people together using the experience and skills of our people in the best way.





Please note that this is a part time position for 24 hours/week and it will be on fixed term contract basis.

YOUR RESPONSIBILITIES

Your responsibilities will be as below

•Optimise the relationship with our customers to drive sales growth and sustained long-term profitability

•Ensuring you know the IKEA product range and services and actively work to offer alternative solutions that meet the needs of individual customers

•Understanding the importance of accurate stock inventory and how my own actions impact on this.

•Understanding the IKEA Concept, global solutions, tools and working methods and ensuring I use the appropriate manuals from Inter IKEA Systems to help me optimise our customers’ shopping experience.

•Contributing to department’s action plan and taking ownership for your part in its delivery.

•Listening to feedback from customers when it is given and passing this on to your manager.

•Working with managers to identify solutions to customer issues.

•S

📌 Customer Relations Co-Worker (Hyderabad)
🏢 Ikea
📍 Hyderabad