Role – Team Member Digital (M3 or M4)

Job Responsibilities
- Responsible for understanding business requirements and suggesting digital solution
- Optimize usage of existing applications
- Competitive analysis and accordingly recommending new digital solutions
- Monitor progress of Digital Projects
- Provide inputs for new products and new applications to IT and BSG
- Collaborates with global commercial services partners to co-develop a roadmap and drive products and features from concept to launch in a fast-paced setting.
- Drive software product usage
- Works with cross-functional teams and various stakeholders across the Organization
- Turns data insights into products with actionable outcomes to the ultimate customer.
- Continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
- Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
- Develops, owns, and executes product roadmap.




- Works with user-focused departments to define the self-service user experience, support, and monitoring for customers.
- Partners with sales departments to define the user experience for internal GCS users, including support and monitoring.
- Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
- Leads the product functional design process based on an intimate knowledge of the users and technology.
- Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.
- Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.

Qualifications / Skills
- Balance of technical knowledge and business acumen
- Proactive, self-starter with excellent project management skills and ability to manage multiple t

📌 Team Supervisor Digital-Support Services-Digital (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai