Job Description

HCLTech| Walk-In Drive |
Escalation Support - Fraud analysis
25th & 26th Jul 26 | Bangalore

Interested candidates can walk in for an interview on:

Date:
25th & 26th Jul 26 (Saturday & Sunday)

Timing:11:00 AM - 3:00 PM (only)

Walk-In Address:
HCLTech, 8th floor, ITPL, Aviator Building, Whitefield Road, SEZ, Whitefield, Bengaluru, Karnataka

Contact Person:
Vignesh

Please carry:
- Updated Resume (Hard copy)
- 1 ID Proof
*(Do not bring any laptops, pen drives, or electronic devices)*

Job Description – Escalation Support – Fraud Ops

Designation – Analyst/Sr Analyst

Work Location – Bengaluru (Cessna business park)

Work From Office (5 days)

Shifts – Night Shifts (PST Time zone)

Summary

The Escalation support in Fraud/Identity Verification environment is responsible for investigating complex and high-risk identity verification cases that require advance review beyond the stand process

Responsibilities

· Review and investigate escalated Identify verification and fraud related cases requiring advance analysis





· Validate customer identities through document authentication, account analysis and risk assessment

· Analyst fraud indicators, behavioral patterns, account activity and verification results to identify fraudulent and suspicious activity

· Further escalate high priority fraud threats and coordinate with relevant teams

· Provide guidance and support to Analysts and Sr Analysts on complex, ambiguous fraud scenarios

· Identify emerging fraud trends and recommend process improvements to strengthen fraud prevention controls

· Ensure compliance with identity verification standards, policies and regulatory requirements

Skills Required
- 1-6 years of overall experience with a minimum of 1-year relevant experience
- Exceptional communication skills
- Good knowledge of cybersecurity and network
- Familiarity with fraud typologies (ATO, abuse, synthetic identities, etc.)
- Experience in MS Office
- Robust problem-solving and decision-making

📌 Walkin Drive for Escalation Support (Bengaluru)
🏢 HCLTech
📍 Bengaluru