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Job Name

System Analyst - Retail Net Banking

Vertical

Business solution Group

Position reporting to (Role)

Lead - Digital Channels

Job Purpose

Creating, Owning and provide technical support for the implementation of Business Requirements Across projects in business line

People Manager / Individual Contributor

Individual Contributor

Total Headcount (Direct) Supervised

1

Total Headcount (Direct / Indirect) Supervised

Working in coordination with vendor

Managerial Responsibilities

Basic Managerial Responsibilities relating to coordination with diverse groups - business users, external vendors and stakeholders and BSG/TSG team

Functional Responsibilities
Technology Stack Expertise: Possess a deep understanding of relevant technologies and platforms, including Retail Net Banking, MFA, web applications, APIs, and database systems, to support digital channel services.
Performance Optimization: Continuously monitor and optimize the performance of digital channel applications to provide a quick and responsive user experience.




Troubleshooting and Support: Provide technical support for any digital channel-related issues, collaborating with the IT support team to resolve them promptly.
API Integration: Work on integrating external APIs and third-party services to enhance the functionality and features of digital channels.
Documentation: Maintain detailed technical documentation for digital Channel solutions, ensuring that it is up-to-date and accessible to the team.

Revenue Responsibility (if applicable)

No Direct revenue responsibility

Qualification needed

Bachelor's degree in Computer Science, Information Technology, or related field .

Min Experience

6

Max Experience

10

Competencies required for role

Internal Interaction type

Interaction with development & testing team, external vendor teams and TSG team

External Interaction Type

Interactions with external vendors and stakeholders

📌 Hiring For Leading Company System Analyst Retail Net Banking Mumbai
🏢 Acura Solution
📍 Mumbai