About Us:

Paal delivers raw, full-cream cow milk from our farm directly to homes across Coimbatore, every morning between 5:00 AM and 7:30 AM, 365 days a year. No pasteurization, no middlemen. Hundreds of families drink Paal daily. We are hiring an Inside Sales Executive to join our office team in Coimbatore.

About the role

People enquire about Paal every day — through our app, website, WhatsApp, apartment campaigns and referrals. Most of them need one honest phone call before they subscribe. That call is this job. You will also be the person our existing customers reach when they call us.

Key responsibilities
Call current enquiries the same day and explain our milk, pricing and subscription clearly
Handle common objections and convert enquiries into paying subscribers
Follow up consistently — most customers decide on the second or third call
Answer inbound customer calls and WhatsApp queries: delivery issues, billing, bottle count, address or quantity changes, app support
Escalate cancellations, refunds and quality complaints to the team
Maintain accurate call records, follow-up lists and customer data in our CRM
Report daily numbers — calls, conversions,



pending follow-ups — in the daily sales meeting

Requirements
Fluent in both Tamil and English. Most calls are in Tamil, but a significant share of our Coimbatore customers — IT specialists and families who have relocated here — prefer English. Both languages are essential.
0–2 years of experience in telecalling, tele sales, inside sales, customer support or counselling. Freshers with a transparent, confident phone voice are welcome — full product training provided.
Currently living in Coimbatore and able to travel to our office daily
Comfortable using a smartphone, WhatsApp, Google Sheets and learning a new CRM
Patient, warm and honest on the phone

Preferred
Experience selling a subscription or D2C service (dairy, food, edtech, insurance, fitness, healthcare)
Additional languages — Malayalam, Telugu, Kannada or Hindi

Pay: ₹17,000.00 - ₹23,000.00 per month

Benefits
Paid sick time

Application Question(s):
Are you located in Coimbatore?

Language:
English (Preferred)
Tamil (Preferred)

Work Location: In person

📌 Inside Sales Executive / Telecaller Tamil & English Pappanaickenpalayam
🏢 Paal
📍 Pappanaickenpalayam