Receptionist – London IVF Centre

Location: Visakhapatnam

Department: Front Office / Patient Coordination

Employment Type: Full time

About the Role

London IVF Centre is looking for a skilled, warm and well-organised Receptionist to be the first point of contact for patients visiting the clinic.

The ideal candidate should have excellent communication skills, a pleasant personality and the ability to handle patients with empathy, patience and confidentiality, particularly during sensitive fertility treatment journeys.

Key Responsibilities
Welcome and assist patients and visitors professionally.
Handle incoming calls, enquiries and patient queries.
Schedule, confirm and manage doctor/patient appointments.
Coordinate patient flow and assist in maintaining smooth front-desk operations.
Register current patients and maintain accurate patient information.
Coordinate with doctors, nurses, counsellors and other clinic staff.
Handle consultation fees, billing and payment receipts accurately.
Maintain daily appointment and patient records.
Follow up with patients regarding appointments and required visits.
Handle patient documents and information with strict confidentiality.
Respond to WhatsApp/online enquiries professionally when required.
Maintain a clean,



organised and welcoming reception area.
Escalate patient concerns or operational issues to the concerned department.
Support general administrative activities of the clinic.

Requirements
Education: Graduate preferred; 12th pass candidates with relevant experience may also be considered.
Experience: 1–3 years of experience in reception, front office, hospital, clinic or healthcare administration preferred.
Excellent verbal and written communication skills.
Good English and Telugu communication.
Pleasant personality and professional appearance.
Basic computer knowledge and proficiency in MS Office.
Good organisational and multitasking skills.
Ability to handle patients calmly and respectfully.
Strong attention to detail.
Willingness to work in a healthcare workplace and according to clinic shifts.

Preferred
Previous experience in a hospital, IVF centre, fertility clinic, gynaecology clinic or diagnostic centre.
Experience with appointment scheduling and patient coordination.
Experience handling billing, cash or digital payments.
Knowledge of basic medical/clinical terminology.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Receptionist Visakhapatnam
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📍 Visakhapatnam