Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, straightforward, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Market Delivery

This role will be focused on supporting AI Network Service(AINS) customers that utilize our Transaction Risk Monitoring product via the Mastercard Payments Gateway Service (MPGS). The role will primarily be focused on working with existing and potential external customers to drive adoption, engagement, and satisfaction with the TRM services provided through MPGS globally.

Role
Drive additional adoption of AINS services through MPGS
Manage current potential customers/relationships
Upsell additional services and opportunities to existing MPGS/AINS customers
Participates in customer implementation and status meetings




Ensure continued satisfaction of existing customers
Coordinate between Implementation, Product, and MPGS internal teams.

All About You

Essential Knowledge, Skills, and Experience:
Bachelors in Computer Science or related field with experience in AWS, SQL and APIs
Experience working in payments
Experience working with fraud and/or fraud solutions
Good communication skills
Must be detail oriented and have the ability to document all tasks
Ability to meet multiple deadlines in a energetic work environment
Experience interacting with customers and asking effective, forward thinking questions

Desired Knowledge, Skills, and Experience:
General understanding of technical deployments and fraud software
Ability to support customers in their local dialect

Corporate Security Responsibility
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

📌 Senior Analyst, Market Delivery Pune
🏢 Mastercard
📍 Pune