17 Aug
|
Samra Infotech Private
|
Greater Noida
17 Aug
Samra Infotech Private
Greater Noida
Technical Support Executive:
Location: Greater Noida, Uttar Pradesh
Job Type: Full time | Work From Office
Experience: 0–1 Year
Salary: Up to ₹20,000 per month
About the Role:
We are looking for a Technical Support Executive to join our team and assist customers with technical queries and product/service-related issues. The ideal candidate should have good communication skills, basic technical knowledge, and a problem-solving mindset.
Key Responsibilities:
Handle customer queries related to technical issues through calls, chat, or email.
Identify and troubleshoot basic technical problems.
Guide customers step-by-step to resolve issues.
Provide accurate and timely technical assistance.
Escalate complex issues to the appropriate team when required.
Maintain proper records of customer interactions and reported issues.
Follow company processes and maintain a high level of customer satisfaction.
Requirements:
0–1 year of experience in Technical Support, Customer Support, BPO, or a related field.
Basic knowledge of computers, software, and troubleshooting.
Valuable communication and interpersonal skills.
Strong problem-solving and logical thinking abilities.
Basic computer skills.
Freshers with good communication and basic technical knowledge are welcome to apply.
What We Offer:
Salary up to ₹20,000 per month
Work From Office
Career growth and learning opportunities.
Skilled and supportive work setting.
Training and guidance provided.
Full-time employment opportunity.
If you are tech-savvy, a good communicator, and enjoy helping people solve problems, apply now and start your career in Technical Support!
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Technical Support Executive Greater Noida
🏢 Samra Infotech Private
📍 Greater Noida