Role & responsibilities
Run the brand's social media day to day: schedule and post content, coordinate creatives with the designer or agency, and reply to comments and messages
Keep listings, catalogue and pricing accurate across the marketplaces (Amazon, Flipkart, Nykaa, Meesho) and keep the Shopify website up to date
Process online orders and coordinate with warehouse and courier partners for dispatch and delivery, tracking shipments to closure
Handle customer queries, complaints and returns until they are resolved
Coordinate with vendors and internal teams, and keep clean daily records

Preferred candidate profile
At least 2 to 2.5 years in an operations, e-commerce or coordination role. This is not a fresher role




A generalist who can juggle several kinds of task in a day and keep them all moving
Comfortable running business social media (Instagram, Facebook) and finding your way around e-commerce platforms (Amazon, Flipkart or Shopify)
Comfortable with Excel and everyday digital tools
Reliable and organised: shows up, follows through, and closes tasks on time without being chased
Transparent written English, and an eye for detail

Note
Based full time at the Fort, Mumbai office, near CSMT, 5.5 days a week
In office role, not remote or hybrid
Short notice period joiners preferred

📌 Operations Executive Social Media & Ecommerce Mumbai
🏢 Talent Corner HR Services
📍 Mumbai