17 Aug
|
TITY GLOBAL
|
Madhapur
17 Aug
TITY GLOBAL
Madhapur
Telemarketing Executive
Job Summary
Key Responsibilities
Make outbound calls to prospective and existing customers.
Introduce and explain the company's products or services.
Generate qualified leads and schedule appointments for the sales team.
Follow up with customers to answer questions and encourage conversions.
Maintain accurate records of customer interactions in the CRM or database.
Meet daily, weekly, and monthly calling and sales targets.
Handle customer inquiries professionally and resolve basic concerns.
Build and maintain positive relationships with customers.
Stay updated on product knowledge, promotions, and company policies.
Prepare daily and weekly activity reports.
Required Qualifications
High school diploma or bachelor's degree in any discipline.
Previous experience in telemarketing, telesales, customer service, or a similar role is preferred.
Excellent verbal communication and interpersonal skills.
Robust persuasion and negotiation abilities.
Basic computer knowledge and familiarity with CRM software is an advantage.
Ability to work independently and as part of a team.
Key Skills
Excellent communication skills
Active listening
Sales and negotiation
Customer service orientation
Time management
Goal-oriented mindset
Problem-solving skills
Basic computer proficiency
Working Conditions
Full time position
Office-based or remote, depending on company requirements
May require adaptable working hours to meet customer availability
Performance Indicators
Number of calls made per day
Lead generation and conversion rate
Appointment scheduling targets
Customer satisfaction
Achievement of monthly sales targets
Accuracy of customer records
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Tele Marketing Executive Madhapur
🏢 TITY GLOBAL
📍 Madhapur