17 Aug
|
11zeros
|
Motera
If you’re a Customer Support Executive,who loves what you do, then please do join us, we’d love to hear from you.
What you will be doing? (Your key responsibilities):
Coordinating and communicating with other departments such as sales, logistics, or technical support to ensure issue resolution.
Checking duplicate orders and making calls to customers for order confirmation.
NDR-Doing NDR calls to confirm RTO and re-attempt with customers, submitting the data to logistics.
Follow-ups for delivery and maintaining RTO refunds.
You are a pro at:
Knowledge of all our products
Handling Customers
You ace the following powers:
Accountability
Flexibility
Problem-Solving
Being Result Oriented
Being outstanding at Relationship Building
Job Types: Full time, Permanent
Pay: ₹13,000.00 - ₹17,000.00 per month
Perks:
Paid sick time
Paid time off
Education:
Higher Secondary(12th Pass) (required)
Experience:
Customer service: 1 year (preferred)
Language:
English (preferred)
Work Location: In person
📌 Customer Care Executive Motera
🏢 11zeros
📍 Motera