Job Description (JD) - CRM Executive/ Sales Executive

Company: Sarvda Mishita Enterprises LLP
Position: CRM Executive (Customer Relationship Management)/ Sales Executive
Experience: Fresher to 1 Year
Salary Range: ₹10,000 - ₹18,000 per month
Location: Ghaziabad, Uttar Pradesh
Employment Type: Full time

Job Summary

Key Responsibilities
Maintain and update customer information in the CRM system.
Follow up with existing and potential customers regarding products and services.
Resolve customer complaints and provide appropriate solutions.
Coordinate with internal departments to ensure timely customer support.
Maintain records of customer interactions and transactions.
Generate daily, weekly, and monthly CRM or Sales reports.
Build and maintain robust customer relationships.
Assist in customer retention and satisfaction activities.
Ensure timely follow-up on leads and customer requirements.

Required Skills:




Valuable verbal and written communication skills.
Customer service orientation and problem-solving ability.
Ability to work in a team environment.
Valuable organizational and time-management skills.
Basic knowledge of CRM software will be an added advantage.

Educational Qualification
Graduate in any stream (B.Com, BBA, BA, B.Sc., or equivalent).
Freshers are welcome to apply.
Positive attitude and willingness to learn.
Good interpersonal skills.
Ability to handle customer queries professionally.
Basic computer proficiency.

Benefits:
Competitive salary package.
Career growth opportunities.
Professional work environment.
Training and development support.

Pay: ₹10,000.00 - ₹18,000.00 per month

Advantages:
Paid sick time

Work Location: In person

📌 Junior Sales Executive Sahibabad (India)
🏢 Mishita Enterprises
📍 India