Hostess - Evara Fine Dine & Bar

Location: Wagle Estate, Thane

Job Type: Full time

About the Role

Key Responsibilities
Welcome guests with a warm, professional, and friendly attitude.
Manage reservations and maintain the seating plan efficiently.
Escort guests to their tables and present menus.
Coordinate with the restaurant manager and service team to ensure smooth table turnover.
Handle guest inquiries, walk-ins, and waitlists professionally.
Answer phone calls and assist with reservation requests.
Maintain an accurate and up-to-date guest database, including guest preferences, special occasions, and contact details.
Regularly update guest records and ensure customer information is maintained accurately and in a timely manner.
Communicate upcoming events, festive celebrations, special offers, and promotions to guests through WhatsApp broadcasts, phone calls, and other approved communication channels.
Assist in building and maintaining long-term guest relationships by engaging with repeat guests and encouraging customer loyalty.




Maintain the reception area in a clean, organized, and welcoming condition.
Address guest concerns politely and escalate issues to management when required.
Ensure every guest enjoys a seamless and memorable dining experience from arrival to departure.

Requirements:
Previous experience as a Hostess, Receptionist, Guest Relations Executive, or in a customer service role is preferred.
Excellent communication skills in English and Hindi. Knowledge of Marathi is an added advantage.
Pleasant personality with professional grooming and etiquette.
Strong organizational, interpersonal, and multitasking abilities.
Ability to remain calm and composed during busy service hours.
Adaptable to work evenings, weekends, and public holidays.

What We Offer
Competitive salary based on experience.
Food provided during working hours.
Professional and supportive work workplace.
Opportunities for career growth wi

📌 Hostess Mumbai (India)
🏢 Evara Fine Dine and Bar
📍 India