Key Responsibilities

Customer & Order Management
Receive and attend customer calls and inquiries professionally.
Record current enquiries and convert them into scheduled service orders.
Coordinate with customers regarding booking confirmations, timings, and service updates.
Maintain a high level of customer satisfaction through prompt communication.

Scheduling & Team Coordination
Plan and schedule daily cleaning orders efficiently.
Assign jobs to field teams based on their availability and geographical location.
Monitor team movements and ensure timely completion of assigned jobs.
Coordinate with technicians to resolve scheduling conflicts and operational issues.

Equipment & Vehicle Inspection
Conduct routine inspections of cleaning machines, tools, safety equipment, and company vehicles.
Ensure all equipment is properly maintained and ready for daily operations.
Report any damage, malfunction, servicing requirements, or replacement needs to management.
Maintain inspection records and follow up on repairs.

Documentation & Reporting





Prepare and maintain accurate operational records, including:
Work Book (Daily completed jobs)
Order Book
Enquiry Book
Fuel Log Book
Vehicle Movement Records
Equipment Inspection Reports
Daily Attendance & Team Allocation Records
Daily Operations Summary Report

Administrative Responsibilities
Ensure all service records are updated accurately.
Maintain proper filing of operational documents.
Assist management in tracking daily productivity and operational performance.
Support process improvements to increase operational efficiency.

Required Skills & Qualifications
Excellent verbal and written communication skills.
Robust organizational and multitasking abilities.
Ability to work under pressure and manage multiple tasks simultaneously.
Robust problem-solving and decision-making skills.

What We're Looking For

We are looking for a proactive, disciplined, and dependable individual wh

📌 Team Co Ordinator Kurukshetra
🏢 Swachh Water Tank Cleaning Services
📍 Kurukshetra