This role involves communicating with hospitals, distributors, healthcare professionals, and internal warehouse teams to ensure smooth order processing, dispatch coordination, and customer support.

Key Responsibilities
Contact hospitals, clinics, distributors, and healthcare professionals regarding products and orders
Build and maintain robust relationships with existing and prospective customers
Follow up on inquiries and convert leads into business opportunities
Coordinate with the warehouse team for order processing, dispatch, and delivery updates
Ensure timely communication between customers, sales, and operations teams
Handle customer queries, complaints, and after-sales support professionally
Maintain customer records and update CRM systems
Prepare daily reports and maintain accurate documentation
Coordinate with logistics partners to ensure timely deliveries
Work closely with internal teams to provide a seamless customer experience

Requirements:
Previous experience in the medical or healthcare industry is preferred:




Experience in telecalling, customer support, or inside sales
Excellent verbal communication skills in Hindi and English (additional regional languages are a plus)
Good knowledge of MS Excel and MS Word
Experience working with CRM software (Odoo experience is an advantage)
Strong organizational and follow-up skills
Ability to manage multiple tasks in a rapid-paced environment

What We Offer
Fixed monthly salary
Performance-based incentives
Long-term career growth opportunities
Professional and supportive work environment
Chance to work with a growing medical products company

If you have experience in medical customer support, hospital coordination, or healthcare sales and enjoy building customer relationships while managing operations, we'd love to hear from you.

For inquiries:
+91 91575 15570

Pay: ₹12,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Telecaller / Customer Relationship Executive Medical Industry Vadodara
🏢 Makfusion- Creative Marketing Agency
📍 Vadodara