Outbound Calling: Make a high volume of calls to customers with pending or overdue accounts to remind them of outstanding dues.
Negotiation: Work with customers to establish realistic payment plans, settlements, or extensions based on their financial circumstances.
Record Keeping: Maintain detailed, accurate, and confidential records of all customer interactions, payment agreements, and follow-up dates in the CRM system.
Follow-Ups: Track scheduled payments and reach out to customers if a commitment is missed.
Dispute Resolution: Listen to customer queries or payment disputes and provide viable solutions.
Compliance: Strictly adhere to company policies, debt collection laws, and regulatory guidelines (such as DRA/Debt Recovery Agent protocols if working in banking).




Target Achievement: Meet or exceed daily, weekly, and monthly Key Performance Indicators (KPIs) like call volume and collection percentages

Work Remotely
No

Job Types: Full time, Walk-In

Pay: ₹10,000.00 - ₹20,000.00 per month

Perks:
Cell phone reimbursement
Internet reimbursement
Provident Fund

Education:
Higher Secondary(12th Pass) (preferred)

Experience:
total work: 1 year (preferred)

Language:
Hindi (preferred)
English (preferred)

Work Location: In person

📌 Tele Caller Executive Lucknow
🏢 VINAYAK ASSOCIATES
📍 Lucknow