Role Overview:
The Academic Associate will be responsible for executing the day-to-day academic operations

at the coaching centre. This includes handling student onboarding, ensuring smooth in-session

and test experiences, maintaining communication with students and parents, and executing

inventory-related tasks. The role is key in providing an effective learning environment and

ensuring high-quality standards for academic sessions.

Key Responsibilities:
Student Onboarding (50%)
Enrollment & Verification (20%): Ensure zero refund cases due to verification failures. Verify

and process student enrollments accurately.
Inventory Distribution (10%): Oversee the distribution of academic materials and ensure the

timely availability of resources.
KYC (10%): Ensure that all student data, including KYC details, is properly collected and

recorded, with zero gaps between enrollment and verification.
Student Experience (40%)
In-Session Experience (10%): Ensure that all sessions are conducted as per schedule, with a





focus on classroom readiness and addressing any timely issues.
Test Experience (10%): Maintain a high quality of test execution, ensuring that exams are

conducted smoothly, and invigilation/classroom planning are up to the mark.
Helpdesk Support (10%): Provide timely assistance to students with any academic or

operational queries, maintaining a valuable quality control score.
Parent Communication (15%): Keep parents informed of their child's academic progress and

attendance, including absence-related communications.
Student Communication (15%): Ensure timely and transparent communication with students

regarding sessions, tests, and any other requirements.
Communication (10%)
Timely Communication: Ensure that all communication with students and stakeholders

regarding sessions, tests, tickets, and other requirements is timely and clear.

Key Expectations:
Ensure zero refund due to verification failures.
Achieve 95% student deliverabl

📌 Academic Associate Khammam
🏢 Vedantu Innovations
📍 Khammam