Roles & Responsibilities:
Provide accurate information on products, services, and policies.
Resolve customer complaints by identifying the issue and determining the best course of action.
Maintain detailed records of customer interactions and transactions.
Collaborate with other departments to ensure customer needs are met.
Follow up with customers to ensure their issues have been resolved satisfactorily.
Stay updated on product knowledge and industry trends to provide informed assistance.

Requirements:
Minimum 2 years of experience in a customer care role.
Excellent verbal and written communication skills in English.
Solid problem-solving abilities and a keen attention to detail.
Proficiency in basic computer skills and familiarity with customer service software.

Job Types: Full time, Permanent

Pay: ₹27,000.00 - ₹33,000.00 per month

Experience:
Customer service: 2 years (required)

Location:
Gurugram, Haryana (required)

Work Location: In person

📌 Customer Care Executive Gurugram
🏢 Tiffany Designs Private
📍 Gurugram