Function as consumer advocate to represent customer’s voice in business decisions.
Organize primary research through standard methods or emerging digital methods.
Evangelize SEG across projects and departments.
Develop MA plans to collaborate with Customer Insights and bring insight for consumer behavior.
Prepare Consumer Insights documents focusing on learning at strategic level.

An ideal candidate will have:
5+ years of experience working in customer insights/ research domain
Experience leading customer insights function at a software company
Excellent communication skills via phone, email, and video conference
Hyper-organized and process-oriented.
A solid multitasker who can wear multiple hats and juggle multiple projects at the same time
Solid attention to detail
Growth stage consumer facing B2C startup experience a big plus

Requirements

Experience: 5 - 8 years

Candidates from eComm/Internet/Online firms only (B2C)

📌 Sr Manager Product Management Mumbai
🏢 Important Company of the Sector
📍 Mumbai