Pre-Launch Activities
Visit assigned franchise locations before launch.
Conduct society, apartment, and commercial area mapping.
Identify local marketing prospects.
Coordinate with vendors and internal teams to ensure store readiness.
Assist in Google Business Profile setup and local digital presence.
Support local promotional activities and pre-launch campaigns.

Store Launch & Training
Assist in setting up the store before opening.
Train franchise staff on SOPs, CRM, POS, customer service, and daily operations.
Ensure all branding, equipment, and operational checklists are completed.
Support launch events and promotional activities.

Post-Launch Support
Visit stores regularly to monitor operations.
Guide franchise partners in customer acquisition and retention.
Track daily business performance and operational KPIs.




Resolve operational challenges by coordinating with internal departments.
Ensure adherence to Clenzit's quality standards and SOPs.

CRM & Reporting
Update daily visit reports and activity trackers.
Upload photographs and proof of completed activities.
Maintain accurate records in the CRM.
Submit daily, weekly, and monthly reports.

Coordination
Work closely with Franchise Development, Expansion & Launch, Marketing, and Operations teams to ensure a seamless franchise journey.
Build solid relationships with franchise partners and act as their primary point of contact during the launch phase.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: Hybrid remote in Borivali, Mumbai, Maharashtra

📌 Franchise Success Manager Borivali
🏢 Clenzit Global
📍 Borivali