Job Description

NTT DATA strives to hire exceptional, cutting-edge and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Security Center Operations Sr. Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
- Perform real-time log analysis to provide network and data security for NTT Data Services clients, leveraging log correlation platforms.
Evaluate/deconstruct malware through open-source and vendor provided tools
Respond to inbound phone and electronic requests for technical assistance from customers
Utilize ticketing system and standard operating procedures for effective call processing and escalation to adhere to client Service Level Agreement (SLA)
Perform all tasks required per shift including reporting, monitoring, and turnover logs
Evaluate the type and severity of security events by making use of packet analyses and in-depth understanding of exploits and vulnerabilities




Provide resolution plans for system and network issues
Confidently communicate technical information to NTT Data Services client base and internal technical team members
Participate in knowledge sharing with other analysts and develop productive customer solutions
Maintain a working knowledge of local security policies and execute general controls as assigned
- Bachelor's degree in computer science, systems engineering, management information system, or equivalent combination of education and experience
0- 2 years experience with incident handling, log management, antivirus, firewalls, and Security Information & Event Management (SIEM) systems
Root cause analysis experience, getting to the root cause, problem solving
Experience with network connectivity and protocols such as TCP/IP, VPNs, VLAN, NAT, DHCP
Investigative and analytical problem solving skills
Customer service/support experience (manage customer experience)
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📌 Security Center Operations Sr Associate Noida
🏢 NTT Data
📍 Noida