Job Title: Customer Support Associate (CSA) - Contractual
Organization: SIDBI

Location & Open Position
Aligarh - 2 Positions

Compensation
Salary Range: 25,000 to 35,000 per month
(Based on experience and profile)

Job Summary

The Customer Support Associate (CSA) will be responsible for supporting customer onboarding, documentation, and field-level coordination activities. The role involves direct interaction with existing and prospective clients, assisting with documentation, and ensuring timely completion of processes as per organizational requirements.

Key Responsibilities
Follow up with customers for pending signatures and additional documentation.
Collect audit-related documents from both existing and prospective clients.
Coordinate with branch/local office for operational and administrative tasks.
Undertake field visits as required for document collection and customer support.




Handle any other assignments or responsibilities assigned by the Branch Office (BO) / Local Office from time to time.

Eligibility Criteria
Graduate/Postgraduate in Commerce or related fields (B.Com, M.Com, CS, CS (Inter), ICWAI, etc.) from a recognized university.
Basic knowledge of accounting and banking operations is mandatory.
Basic computer proficiency is required.
Minimum age: 21 years.
Must possess a valid driving license.

Preferred Skills
Positive communication and interpersonal skills.
Ability to manage documentation and follow-ups efficiently.
Willingness to travel locally for field assignments.

Pay: ₹25,000.00 - ₹30,000.00 per month

Perks:
Health insurance
Life insurance
Provident Fund

Work Location: In person

📌 Customer Support Associate Aligarh
🏢 OACPL
📍 Aligarh