Career Category
Sales & Marketing Operations
Job Description
Job Description

Associate, Incentive Compensation Inquiry & Data Operations

What you will do
Let’s do this. Let’s change the world. In this vital role the Senior Associate, Incentive Compensation Inquiry & Data Operations will focus on managing inquiries, solving complex data challenges, maintaining data stewardship standards, and delivering ad-hoc analytics to support field and leadership decisions.

Responsibilities
Inquiry Management:
Act as the primary point of contact for inquiries related to incentive metrics, payouts, and plan interpretation.
Investigate and resolve inquiries promptly with transparent, data-backed communication.
Track and analyze inquiry trends to identify process or data improvement prospects.
Demonstrated ability to manage inquiries with professionalism, empathy, and data-driven precision to ensure a positive stakeholder experience.

Data Challenges and Resolution:
Identify, research, and resolve data discrepancies impacting IC calculations or field reporting.




Partner with cross-functional teams to correct root causes and implement preventive solutions.
Maintain documentation of issue resolution and lessons learned for continuous improvement.

Data Stewardship:
Collaborate with internal teams to evaluate impact(s) of data changes.
Design and document impact analyses and work with other teams to execute.
Define in coordination necessary data remediations, next steps, and appropriate communications with stakeholders.
Influence, design, and document data governance policies, standards, and procedures for IC data.
Continually improve and define data quality measures for IC use with internal data teams to understand and evaluate the impact of data change and customer master changes.
Validate data source requirements, highlight applicable risks and mitigations, and define review schedules.
Understand and interpret data ingestion quality checks which have IC i

📌 Associate Incentive Compensation Inquiry & Data Operations Hyderabad
🏢 AMGEN
📍 Hyderabad