17 Aug
|
equitas small finance bank
|
India
17 Aug
equitas small finance bank
India
Client Retention & Growth: Serve as the main point of contact, ensuring a seamless customer experience while identifying upselling and cross-selling prospects.
Relationship Building: Cultivate trusted, advisory relationships with key decision-makers at client or partner companies.
Issue Resolution: Act quickly to address client complaints, escalations, and service bottlenecks.
Market Analysis: Monitor industry trends and competitor activity to adjust sales strategies and brief product teams.
Cross-functional Collaboration: Work closely with sales, marketing, and customer service teams to attract clients and reduce customer turnover.
📌 Relationship Manager Nagpur (India)
🏢 equitas small finance bank
📍 India