Job Description

Job Description

This role is part of the large-scale integration modernization program, focused on migrating WebMethods-based integrations to AWS-native architecture. The engineer will design and implement a centralized observability platform leveraging AWS Managed Grafana, Prometheus, CloudWatch, and OpenTelemetry across APIs, messaging, MFT, and SAP integrations.

The engineer will contribute to building unified dashboards, SLA monitoring, and AI-driven alerting to provide real-time insights into system health, integration flows, and business KPIs. The role is critical to ensuring reliability, troubleshooting efficiency, and operational intelligence across 100M monthly transactions and 1,500 flows.

Responsibilities

Observability Platform Engineering
Set up and manage Prometheus (metrics collection) and Grafana dashboards (AWS Managed Services)
Build and maintain AWS-native observability platform including metrics, logs, and traces using CloudWatch, X-Ray, and OTEL instrumentation
Implement instrumentation across APIs, messaging, MFT,



and batch integrations for end-to-end visibility

Monitoring & Dashboards
Monitor application and infrastructure performance across AWS integration estate
Create dashboards for KPIs, system health, SLA tracking, and integration performance
Develop master dashboards covering API performance, messaging queues, infra health, and integration status

Alerting & Reliability
Configure alerts, thresholds, and proactive monitoring frameworks
Enable AI-driven alerting and anomaly detection integrated with ITSM tools
Support high availability and reliability through proactive observability practices

Troubleshooting & Operations
Support troubleshooting using metrics, logs, traces, and dashboards
Provide deep visibility into payload tracking, error handling, and integration health
Enable root cause analysis and faster resolution through observability insights

Standardization & Best Practices
Establis

📌 Sr Observability Engineer Grafana Bengaluru
🏢 Zensar Technologies
📍 Bengaluru