Team Lead – Academic Counselling (EdTech B2C Sales)

Location: Kochi, Kerala

Employment Type: Full-Time

Experience Required: 4+ Years

Key Responsibilities
Lead and manage a team of Academic Counsellors to achieve monthly admission and revenue targets.
Monitor daily team performance, productivity, and conversion metrics.
Coach and mentor team members on counselling techniques, objection handling, and sales closing.
Conduct call audits and regular performance reviews to improve team effectiveness.
Develop and implement strategies to improve lead conversion and customer engagement.
Ensure timely lead follow-up and accurate CRM management.
Collaborate with internal departments to ensure a seamless admission process.
Prepare daily, weekly, and monthly MIS reports for management.
Drive a performance-oriented and target-focused sales culture.

Mandatory Requirements
Minimum 4 years of experience in EdTech B2C Sales as an Academic Counsellor or Admissions Counsellor.
Minimum 1.5 years of experience leading or managing an Academic Counselling team.
Proven track record of consistently achieving and exceeding admission targets.
Strong experience in handling inbound and outbound admission enquiries.
Excellent leadership, coaching, and team management skills.




Experience using CRM platforms and sales reporting tools.
Strong communication, negotiation, and objection-handling abilities.
Ability to analyse team performance and implement improvement strategies.

Preferred Skills
Team Leadership
Academic Counselling
Admission Counselling
EdTech Sales
B2C Sales
Team Management
Lead Conversion
CRM Management
Sales Coaching
Performance Management
Customer Relationship Management
Revenue Growth
Target Achievement
Training & Mentoring

Education

Bachelor's Degree in any discipline.

Why Join Step D Innovations?
Leadership chance in a quick-growing business development company.
Attractive salary with performance-based incentives.
Career growth into Sales Manager and Business Development leadership roles.
Dynamic, cooperative, and performance-driven work environment.
Continuous learning and leadership development.

Pay: ₹30,000.00 - ₹44,957.42 per month

Benefits:
Cell phone reimbursement

Application Question(s):
How many years of team handling experience do you have ?

Experience:
Inside sales: 4 years (Required)

Language:
Malayalam (Required)

Work Location: In person

📌 Team Lead – Academic Counselling Edtechc Sales 4+ Years Experience Kochi
🏢 step D
📍 Kochi