17 Aug
|
airvincible
|
India
Job Title: Customer Support ExecutiveLocation
Bhopal / Indore (or mention your city)
Employment Type
Full time
Job Summary
We are looking for a Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues promptly, and ensuring a positive customer experience through phone, email, chat, or other communication channels.
Key Responsibilities
Respond to customer inquiries in a timely and qualified manner.
Resolve customer complaints and provide appropriate solutions.
Maintain accurate records of customer interactions and transactions.
Follow up with customers to ensure issue resolution.
Escalate complex issues to the concerned department when required.
Provide product/service information and guide customers accordingly.
Maintain high customer satisfaction and service quality standards.
Required Skills
Excellent verbal and written communication skills.
Positive listening and problem-solving abilities.
Basic computer knowledge and familiarity with MS Office.
Ability to work in a team and handle customer interactions politely.
Strong customer-service orientation.
Qualifications
Graduate in any discipline (preferred).
Freshers and experienced candidates can apply.
Prior experience in customer service or call center will be an added advantage.
Pay: ₹10,463.10 - ₹16,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
📌 Customer Support Executive Vijay Nagar (India)
🏢 airvincible
📍 India