Job Summary

Sathya Technosoft is looking for a Field Networking Engineer with experience in Apple MacBook support. The candidate will be responsible for in office installation, troubleshooting, networking support, and MacBook hardware/software services at customer locations.

Key Responsibilities
Install, configure, and troubleshoot network devices such as routers, switches, access points, and Wi-Fi.
Provide in office support for Apple MacBook hardware and software issues.
Install, upgrade, and configure macOS.
Diagnose and resolve MacBook hardware problems.
Perform software installation, data backup, and system recovery.
Configure LAN, WAN, and wireless networks.
Troubleshoot internet connectivity and network-related issues.
Coordinate with the technical support team to resolve customer issues.
Maintain service reports and update job status regularly.
Ensure timely completion of service calls while maintaining high customer satisfaction.
Follow company service standards and safety procedures.

Required Skills




Robust knowledge of Apple MacBook hardware and macOS.
Experience in MacBook troubleshooting and repairs.
Knowledge of networking concepts (LAN, WAN, TCP/IP, Wi-Fi).
Experience with routers, switches, and network configuration.
Basic understanding of Windows operating systems is an added advantage.
Good communication and customer-handling skills.
Ability to work independently and travel for field service.

Qualification
Diploma / B.E. / B.Tech in ECE, EEE, CSE, IT, Networking, or related field.

Experience
1–3 Years of experience in MacBook Service & Support.
Experience in field networking and customer support is preferred.

Preferred Candidate
Experience in Apple MacBook servicing.
Willing to travel across Chennai for customer visits.

Pay: ₹21,000.00 - ₹23,000.00 per month

Benefits:
Paid sick time
Provident Fund

Work Location: In person

📌 Field Networking Engineer Vadapalani
🏢 SATHYA Technosoft India Private
📍 Vadapalani