Minimum 5 mandate details are mandate with two or 3 liners
Strong Knowledge in ServiceNow development
Solid knowledge in ITSM Module
Strong Knowledge in CMDB
Robust knowledge in ITOM Module
Utilizing flow designer for ServiceNow.
Positive-to-Have
Minimum 2 mandate details are mandate with two or 3 liners
how to prepare design documentation for ServiceNow forms.
catalog development.
flow designer in ServiceNow.
SN
Role descriptions / Expectations from the Role
1Provide architectural and design oversight to ensure all solutions are fit for purpose and use.
2Understand the current as is processes and deliver toolset changes based on upcoming process changes.
3Customization or development of enhancement requests for existing ITSM/ITOM tools and processes
4Work closely with BA's, Architects, Testing team and process teams.
5Take respective ownership as an individual contributor throughout the project lifecycle.