Job Responsibilities:
Greet and assist patients, visitors, and attendants in a skilled and courteous manner.
Manage patient appointments, admissions, and inquiries.
Handle incoming and outgoing calls and direct them appropriately.
Maintain patient records and ensure accurate data entry.
Coordinate with doctors, nursing staff, and other departments for smooth patient services.
Manage billing-related queries and basic administrative tasks.
Ensure the reception area is organized and welcoming at all times.
Address patient concerns and escalate issues when required.
Requirements:
Graduate in any discipline.
3–4 years of experience as a Front Desk Executive, Receptionist, or similar role in a hospital, healthcare, or rehabilitation center.
Fluency in Kannada, English, and Hindi is mandatory.
Positive communication, interpersonal, and customer service skills.
Proficiency in MS Office and hospital management software will be an added advantage.