17 Aug
|
GSS Project Consultants
|
Mysuru
17 Aug
GSS Project Consultants
Mysuru
Location: Bangalore, Karnataka
Department: Administration / Front Office Operations
Experience Required: 0–2 years (Freshers may apply)
Employment Type: Full time
Salary: As per company standards
Position Overview:
GSS Project Consultants is seeking a qualified and customer-focused Tele Caller / Receptionist to join our Bangalore office. The ideal candidate will be responsible for managing front-desk operations, handling incoming and outgoing calls, coordinating appointments, and providing administrative support to ensure smooth day-to-day office functioning.
Key Responsibilities:
Reception & Front Office Management
Welcome and assist visitors, clients, and vendors in a courteous and qualified manner.
Manage visitor records and coordinate appointments and meetings with internal teams.
Maintain a clean, organized, and professional reception area.
Tele Calling & Communication
Handle incoming and outgoing calls efficiently and professionally.
Respond to customer inquiries and direct calls to the appropriate departments.
Follow up with prospective clients, leads, and existing customers as required.
Maintain call logs and update customer information in company records.
Administrative Support
Schedule meetings, appointments,
and conference calls.
Manage incoming and outgoing correspondence, emails, and courier services.
Maintain office records, databases, and filing systems.
Assist management with routine administrative tasks and documentation.
Customer Service & Coordination
Provide accurate information regarding company services and projects.
Address client concerns professionally and escalate issues when necessary.
Ensure a positive customer experience through timely communication and follow-up.
Required Skills & Experience:
Must-Have
PUC or Bachelor’s Degree in any stream.
0–2 years of experience as a Tele Caller, Receptionist, Front Office Executive, or similar role.
Freshers with excellent communication skills may also apply.
Proficiency in MS Office (Word, Excel, Outlook).
Strong verbal and written communication skills in English and Kannada.
Good organizational and time-management abilities.
Good-to-Have
Experience handling customer interactions and front-office operations.
Knowledge of basic office administration and documentation processes.
Familiarity with CRM software or customer databases.
📌 Tele Caller / Receptionist Mysuru
🏢 GSS Project Consultants
📍 Mysuru