Telecaller / Academic Counsellor – Government Exam Coaching

Company: THE COACHING CONCEPT
Location: SCO-2, Sector 15-C, Chandigarh
Job Type: Full time
THE COACHING CONCEPT is looking for energetic, confident, and result-oriented Telecallers/Academic Counsellors to guide students preparing for Government Exams such as Bank PO, SSC, Railways, Punjab Government, Chandigarh Administration, Teaching Exams (JBT, TGT, PGT), and other competitive examinations.

If you enjoy talking to students, can build trust over the phone, and are target-driven, we'd love to have you on our team.

Key Responsibilities
Handle inbound and outbound student enquiries.
Explain courses, batches, fees, and admission process.
Follow up with prospective students through calls and WhatsApp.
Convert enquiries into admissions.
Maintain lead records in CRM/Excel.
Achieve daily and monthly admission targets.
Coordinate with the counselling and marketing team.
Maintain skilled communication with students and parents.

Eligibility
Minimum Qualification: (Graduation Preferred)
Freshers with excellent communication skills can apply.
Experience in Telecalling, Counselling, EdTech,



Coaching Institutes, Sales, or Customer Support will be preferred.
Positive communication skills in Hindi (Punjabi and English are an added advantage).
Basic computer knowledge (MS Excel, WhatsApp, Email).

Skills Required
Excellent communication and convincing skills
Positive attitude and confidence
Customer-focused approach
Ability to achieve targets
Good listening and follow-up skills
Team player with a willingness to learn

Salary & Benefits :
Attractive Monthly Incentives
Performance Bonus
Career Growth Opportunities
Training & Skill Development
Friendly Work Environment

Working Hours
Monday to Saturday
9:30 AM – 6:30 PM

Why Join THE COACHING CONCEPT ?
Fast-growing Government Exam Coaching Institute
High-quality student leads
Supportive management
Growth into Senior Counsellor and Team Leader roles
Performance-based incentives with no upper limit

THE COACHING CONCEPT
SCO-2, Sector 15-C, Chandigarh
76960-93002

Pay: ₹9,000.00 - ₹12,000.00 per month

Work Location: In person

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