Location: Bangalore
Experience: 1–2 Years
Salary: Up to ₹4 LPA
Joining: Immediate Joiners Preferred
Language: Hindi – Mandatory
Key Responsibilities
Handle and respond to customer queries related to HRMS software.
Understand customer issues and provide appropriate solutions.
Troubleshoot and resolve HRMS-related issues within the required timelines.
Coordinate with internal technical teams for complex issues.
Assist customers with software usage and basic troubleshooting.
Maintain proper records of customer queries and resolutions.
Required Skills
1–2 years of experience working with HRMS/HR software.
Positive experience in customer query handling and issue resolution.
Basic knowledge of software testing and troubleshooting.
Basic knowledge of SQL and database queries.
Positive communication and customer-handling skills.
Ability to understand and resolve technical/software-related issues.
Hindi language proficiency is mandatory.
Candidates who can join immediately will be preferred.
We are looking for an HRMS professional who has hands-on experience in customer support, HRMS software handling, issue resolution, basic testing, and SQL.
Pay: ₹300,000.00 - ₹400,000.00 per month
Benefits:
Adaptable schedule
Leave encashment
Provident Fund