Key Responsibilities:

Key Responsibilities
Handle customer enquiries through calls, WhatsApp, email, and other communication channels.
Understand customer travel requirements and recommend suitable travel options.
Promote and sell flight tickets, holiday packages, hotels, and other travel services.
Prepare quotations and customized travel packages based on customer requirements.
Follow up with leads and convert enquiries into bookings.
Coordinate flight, hotel, and package bookings with the operations team.
Assist customers with booking changes, cancellations, rescheduling, and other service requirements.
Provide timely updates and solutions to customer queries and concerns.
Maintain skilled relationships with customers and encourage repeat business.
Achieve assigned monthly sales and revenue targets.
Maintain accurate records of enquiries, follow-ups, bookings, and customer interactions.
Collect customer feedback and escalate unresolved issues to the concerned team.




Ensure a smooth and positive customer experience from enquiry to post-booking support.

Qualifications & Skills
Any degree or relevant qualification.
0–2 years of experience in sales, customer service, travel, or hospitality preferred.
Freshers with positive communication and a sales-oriented attitude can apply.
Excellent verbal and written communication skills.
Good customer handling and interpersonal skills.
Robust follow-up and negotiation skills.
Target-oriented and proactive approach.
Basic computer and MS Office knowledge.
Knowledge of travel booking systems will be an added advantage.

Candidates with previous experience in reputed retail/customer-facing organizations will be preferred.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Sales & Customer Service Executive Anna Nagar (India)
🏢 OneUs Travels Private
📍 India