Job Description – Customer Support Executive (Logistics)

Location: Sector 63, Noida

Position: Customer Support Executive

Eligibility Criteria:
Qualification: BBA in Logistics & Supply Chain Management (Mandatory)
Freshers and experienced candidates are welcome to apply.
Typing speed: Minimum 60 WPM (Mandatory)
Excellent verbal and written communication skills in English
Solid customer handling and problem-solving skills.
Positive knowledge of logistics and supply chain operations.

Roles & Responsibilities:
Handle customer queries through calls, emails, and chats.
Coordinate with internal teams to resolve customer concerns efficiently.
Track shipments and provide timely status updates to customers.
Maintain accurate records of customer interactions and transactions.
Ensure high customer satisfaction by delivering prompt and skilled support.
Follow company policies and service quality standards.

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):
Have you done qualification in BBA in Logistics & Supply Chain Management ?

Education:
Bachelor's (Preferred)

Work Location: In person

📌 Customer Support Executive Logistics Noida
🏢 M/S Radha Rani
📍 Noida