Job Summary

Front Office Executive is responsible for welcoming guests, handling check-in and check-out procedures, managing reservations, attending guest queries, and ensuring smooth front desk operations with excellent customer service.

Roles & Responsibilities
Welcome guests professionally and courteously.
Handle guest check-in and check-out procedures.
Manage room reservations and cancellations.
Answer phone calls and respond to guest inquiries.
Maintain guest records and billing details accurately.
Coordinate with Housekeeping and other departments regarding room status.
Handle guest complaints politely and resolve issues promptly.
Maintain cleanliness and presentation of front desk area.
Follow hotel policies, grooming standards, and SOPs.




Ensure guest satisfaction at all times.

Required Skills
Positive communication skills
Basic computer knowledge
Customer service orientation
Problem-solving ability
Multitasking skills
Positive attitude and grooming standards

Qualification
Degree / Diploma in Hotel Management preferred.
Fresher or experienced candidates can apply.

Experience
0 to 2 years in Front Office / Hospitality industry preferred.

Pay: ₹16,000.00 - ₹20,000.00 per month

Advantages:
Food provided
Provident Fund

Work Location: In person

📌 Front Office Executive Receptionist Mylapore
🏢 SAVERA HOTEL
📍 Mylapore