Function

IT

OUR COMPANY

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators.
Our resilient, high-performance data infrastructure means that customers – from
banks to theme parks ­– can focus on achieving the incredible with data.

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we
empower businesses to automate, optimize, innovate – and wow their customers.
Right now, we’re laying the foundation for our next wave of growth. We’re
looking for people who love being part of a diverse, global team – and who get
excited about making a real-world impact with data.

JOB DESCRIPTION

The Role
Operate, govern, and continuously improve the CMDB while enabling AI agents /
automation that reduces manual CMDB maintenance and improves accuracy.

Key Responsibilities

CMDB Administration & Governance Operations
Maintain CMDB operational health:
CI classes, relationships, lifecycle states, ownership fields
Execute CMDB governance practices:
certification cycles
quality dashboards and exception management




compliance/audit evidence preparation
Control CMDB changes:
ensure changes follow standards and do not break reconciliation rules

Data Quality & Hygiene
Monitor and remediate:
duplicates, orphan relationships, stale CIs
inconsistent attributes (manufacturer, model, location, setting)
Ensure CI quality supports downstream processes:
incident assignment, change impact, problem RCA, asset/license alignment

AI Agent / Automation Enablement (Core Requirement)
Configure and maintain AI-enabled workflows such as:
automated CI enrichment suggestions
AI-assisted remediation tasks and routing
intelligent CMDB exception triage
Support AI governance:
define what AI agents can/cannot do
maintain auditability (who/what/when changes occurred)
ensure protected human-in-loop steps for high-impact actions

Cross-Module Support
Ensure CMDB supports:
ITSM flows (incident/change/problem)
ITAM an

📌 Cmdb Administrator Hyderabad (India)
🏢 Hitachi
📍 India