CAREER CATEGORY

Information Systems

JOB DESCRIPTION

Live

What you will do

Process Intelligence is a data-driven approach to creating process transparency
by using advanced process analysis capabilities to uncover how end-to-end
processes are actually executed, highlighting gaps between expectation and
reality.

In this vital role you will be accountable for executing the Results Delivery
Office (RDO) Process Intelligence strategy and supporting our enterprise
transformation programs aligned with the company’s most critical initiatives.

Roles & Responsibilities:
Support initiatives to articulate the value proposition for deploying process
intelligence (current-state understanding, automation/redesign opportunities,
and value capture monitoring).
Understand and map end-to-end business processes, underlying systems, and
data; identify performance gaps and improvement opportunities.
Develop and maintain a knowledge repository of process insights derived from
process mining and other process analysis tools; ensure appropriate process
documentation and controls.




Manage project work across multiple initiatives and process scopes;
coordinate activities and information flow between process owners, analysts,
IT, and RDO.
Create visualization dashboards to present actionable insights and track key
metrics, milestones, ROI and/or benefits.

Win

What we expect of you

Basic Qualifications:

Bachelor’s or Master's degree and 8 to 13 years of Business Performance,
Continuous Improvement, or Project Management experience

Technical Skills:

Must Have Skills:
Robust process analysis and process improvement experience leading to
measurable value realization.
Data visualization experience using industry best practices (e.g. BPMN 2.0).
Expertise in project management principles and documentation
Experience utilizing AI to augment process understanding and the ability to
identify AI-based solutions for business process prospects.

Valuable to Have Skills:
S

📌 Business Analyst, Process Intelligence Hyderabad
🏢 AMGEN
📍 Hyderabad