To greet the clients in warm and skilled manner and ensure they feel welcome and comfortable.
To register the clients with the help of SVF form in tab and allocate to the closing mangers as per company guidelines.
To assist the LH site manager in daily checking of operations – F & B service, front-desk, cleanliness, maintenance & upkeep of the lobby areas
To assist the site LH manager in all commercial Processes (PR, PO, SAP) and coordination with vendors.
To ensure F & B service for cold towel/tissue presentation is done for the guest arrival, replenishment and speedy service in all areas including the meeting rooms( discontinued due to Covid)
To take a round of the entire sales office and sample flat in the morning before the operations start to check if there are any H/K, admin related flaws and ensure to inform the concerned department about any technical issues




Take morning briefing before the operations start with the security team, valet, F & B, HK team to discuss daily appointments. Briefings to be conducted before 11am.
Briefing should include the HPM standards of the Day, Grooming, VIP movements, previous days concerns, focus of the day.
To provide a list of appointments to the Security and F & B team before the start of operations (Whenever there are some scheduled appointments)
Ensure to check if valet and doorman are at their designated places before the customer appointment.
To give proper attention to the grooming of self and – F & B, valet, doorman, housekeeping, CED, Hostess and anyone else who comes in contact with the customer

📌 Front Desk Executive Mumbai (India)
🏢 Noverra Hospitality
📍 India