Summary: The Operations Manager has complete responsibility for end to end FC operations in her/his function along with a) Building level cost efficiencies at a Six sigma level deliverables b) Running Regional/National level key Initiatives c) ensuring Quality and Building Health d) eam development and diverse employee engagement at FC interfacing with all support functions

Responsibilities:
Ensure a secure work environment for all associates
Lead and supervise a team of Area Managers, Team Leads as Direct reportees supported by PAs and Associates in FC Operations
Responsible for the overall Safety, Quality, Productivity and Delivery performance of department Operations
Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
Ensuring Building heath and inventory metrics with best in class quality metrics
Ensure BM rates and OP2 throughput deliverables




Interfacing well with other Operations Managers. Taking up cross functionally the adoption of best practices.
Proactively identify and lead process improvement initiatives
Learn and understand the system interventions for order processing. Apprise teams down the line of current process implementation and control measures required.
Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives.
Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
Understand Flex levers , take up current Amazon technicalities associated with the role's requirements and Amazon ERP systems.
We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.

Education requirements- Preferably Engineering/MBA background with an experience of 7+years

A

📌 Operations Manager, Fulfillment Center Hyderabad
🏢 Amazon
📍 Hyderabad