Role & responsibilities
Understand and map existing business requirements and change management processes.
Perform system validation and master data setup for Epicor Kinetic.
Configure Epicor, develop reports, and handle customizations as per business needs.
Handle customer support for business requirements and change management, ensuring SLA compliance.
Implement best practices to maximize cost-effective business advantages.
BAQ, BPM, and Form-Level Customization for specific business needs.
Develop Business Requirement Documents (BRD) and Gap-fit documents for various ERP processes.
Perform Master Data Management, company setups, user testing, and user training.
Create and update training manuals, flow charts, and other documentation.

Functional Skills:
Extensive experience in BAQ, Reports, Dashboards, BPMs, Customizations.
Experience with Product & Quality Configurators, DMT tool,



and Epicor Report Development (Crystal Reports, SSRS).
Proficient in Epicor Installation, Epicor Client Installation, and version upgrades (E10 to E11).
12 years of overall industrial experience, with 6+ years specifically as an ERP Epicor Kinetic Technical Consultant.
Expertise in business process automation and day-to-day functional support.
Proven track record in business process adoption and implementation in Epicor Kinetic.

Certifications:
Epicor Kinetic Technical Certification.
ITIL (preferable).

Selection Criteria:
In-depth experience with Epicor Kinetic and its modules, including O2C, R2R.
Ability to achieve defined SLAs and deliver effective solutions.
Solid skills in requirement analysis, business process automation, and technical support.

📌 Epicor Erp Consultant Vadodara (India)
🏢 Petroexcel Technology Services
📍 India